Your Appointment

Seeing your consultant, and what happens afterwards.

Current StageStage 2 of 3

Your Appointment

Seeing your consultant, and what happens afterwards.

Your letters, summaries and quotations

After your appointment we send your clinic letter or consultation summary, and any quotation, to you by secure email. Every patient receives them this way, so there is nothing you need to do. You can also read them at any time by registering for our patient portal.

Register for the patient portal

What to Expect

  • Your consultant listens, examines where needed, and explains what they find
  • You agree a plan together, which may simply be reassurance and advice
  • We then write to you setting out what was discussed and the plan; the letter is sent to you by secure email
  • If a procedure is recommended and you decide to go ahead, you can change your journey in this app at any time

Frequently Asked Questions

How will I get my letter?

We send your clinic letter to you by secure email. You can also read it in the secure patient portal: register once, using the exact name, email address and date of birth you gave us.

What if I am told I need a procedure?

Open Your Journey, tap Change on "Tell us about your care" and choose the procedure (for example Skin procedure). The app will then show the right journey for you.

Next Steps

  1. Look out for your letter, sent by secure email (it also appears in the patient portal)
  2. If a procedure is recommended and you go ahead, change your journey in this app
  3. Contact us if anything in your letter is unclear

Continue to the next stage:

Patient Portal