Patient Portal Registration

You will receive your clinic letters, consultation summary and any quotation by secure email. Registering on our secure patient portal is a second way to read them, along with your registered details and your invoices.

Current StageStage 3 of 14

Patient Portal

You will receive your clinic letters, consultation summary and any quotation by secure email. Registering on our secure patient portal is a second way to read them, along with your registered details and your invoices.

Your letters, summaries and quotations

After your appointment we send your clinic letter or consultation summary, and any quotation, to you by secure email. Every patient receives them this way, so there is nothing you need to do. You can also read them at any time by registering for our patient portal.

Access Your Patient Portal

Your letters and any quotation come to you by secure email. Register on our patient portal and you can also view them there, along with your registered details and your invoices.

Important: You must register using the exact same name, email address, and date of birth that you provided when you first registered with Waterfront Private Hospital. If your details do not match, the system will not recognise you.

What You Can Access

Your Details

View and update your personal information

Correspondence

Every letter and email we have sent you, including your consultation summary

Invoices

See the invoices we have issued to you

Checklist

  • Register on the patient portal using your details
  • Verify your email address
  • Set up a secure password
  • Log in and check your registered details are correct
  • Find our correspondence with you, including your consultation summary when it is ready
  • View your invoices

What to Expect

  • Secure access at any time to your registered details
  • Every letter and email we have sent you, in one place
  • Your invoices
  • Your consultation summary and quotation, once sent (you also receive these by secure email)

Frequently Asked Questions

How do I register for the patient portal?

Click the 'Register for Portal' button below and enter your personal details including your name, email, and date of birth, then create a secure password. Important: you must use the exact same details (name, email address, and date of birth) that you used when you originally registered with Waterfront Private Hospital, otherwise the system will not recognise you.

What information will I be able to access?

Once registered, you can view your registered details, all the letters and emails we have sent you (including your consultation summary and quotation), and your invoices. The portal does not hold your appointment bookings; those are confirmed by email.

I've already registered, how do I log in?

If you've already registered, click the 'Login to Portal' button below to access your account with your email and password.

Is my information secure?

Yes, the patient portal uses secure encryption to protect your personal information. Always keep your password confidential and log out when finished.

Next Steps

  1. Register using the exact name, email address and date of birth you gave us
  2. Log in and check your registered details
  3. Your consultation summary and quotation are sent to you by secure email, and also appear in the portal once sent

Continue to the next stage:

Post-Consultation